Deployment

On-Site Installation 

Installations are handled by an experienced field team, supervised by local managers and supported by centrally located specialists. Our Field Engineers and Technicians are cross-trained in cable plant, wireless systems, server/desktop OS and applications and other common networking technologies. Contingent's "one person, multiple mission" approach helps to contain costs and speed project completion.

Circuit Provisioning

Contingent will interact with and manage the performance of your preferred telecommunications carrier(s) and ensure that all circuits are installed and available in accordance with the deployment schedule.

Configuration Design and Implementation

Writing network routing configurations is a core competency at Contingent. Proficient in networking platforms such as Cisco, Extreme, Foundry, 3Com, Enterasys and others, Contingent's engineering team can design, test and deploy custom configurations for single or multi-site networks. Enhanced services such as VPN and VoIP demand a critical level of expertise and Contingent is among the world's best when it comes to successful router deployments. Contingent earns more of its revenue deploying routers than in any other activity and to succeed in the complicated task of configuration design and implementation, Clients count on us.

WAN Activation

If you talk to anybody who has ever provisioned a WAN circuit with a telecommunications carrier, they will tell you the actual activation or "turn-up" is always a challenge. Today's carriers have a disparate and confusing set of processes and procedures for circuit activation. The proper coordination and timing of a circuit activation is a rare feat. Contingent coordinates thousands of carrier activations every year with dozens of carriers both in the US and throughout the world. We are experts at ensuring the carriers get their job done at the precise time when it is needed. There is nothing more frustrating then sending installation personnel to deploy a remote site only to discover that the circuit was not activated by the carrier, despite confirmation. Contingent knows the pitfalls and can guide a Client to "safety", keeping a project on time and on budget.

Material, Equipment and Warranty Procurement

Contingent resells dozens of lines of structured distribution material, network electronics equipment, server/desktops, software and manufacturer warranty packages. Often Clients find single-sourcing their material purchases is far less costly than buying from multiple vendors when considering the time savings and Contingent's purchasing power. Frequently, centralization, staging, configuration, testing and kitting of material components is a critical part of a deployment. Contingent has buying relationships with over 100 manufacturers, distributors and resellers, many offshore, that allow us to massively simplify an already complex deployment process. Contingent has tremendous buying power in many specific categories that can afford a Client even more savings. Click here to learn more about our technology partners.

Site Audit

The foundation of a reliable network installation, the site audit includes on-site measurements and analyses to determine design factors for the network. The end result of these activities is a formal Site Audit Report which documents the findings and the installation/hardware requirements for the site.

• Sample Wireless Site Audit Form (PDF 135k)

Site Preparation

With assistance from our network of certified partners, Contingent handles pre-installation activities such as inside and outside plant construction, and electrical moves, additions and changes. Since we directly manage these resources, error rates are minimized, schedules are met and costs are contained

Staging, Logistics and Shipping

Contingent operates a 12,000 sqft staging, configuration and logistics center in centrally located Cincinnati, Ohio. This facility is served by dozens of freight carrier companies including UPS, Federal Express, DHL, Emery and is in the freight trucking hub of the metropolitan area. In addition to access to a full compliment of air and ground shipping, Contingent is FAA certified for counter to counter air freight through Delta Airlines and FedEx. Just thirty minutes from Delta's Air Logistics counter at Cincinnati and Northern Kentucky International Airport and within 99 miles of five other international airports, Contingent can expedite the delivery of materials for same day arrival (depending on flight schedules). Logistics for a deployment or for rapid recovery/support operations can be critical and Contingent can customize a program to work with your specific needs. The Contingent Logistics team assists the Project Manager with various administrative tasks to support the project installation process: basic order-entry, departmental documentation on current installation projects, staging, kitting, transportation and shipment of materials to project site, configuration of electronic equipment and quality assurance.

Network Test and Commission

A critical part of any deployment is verification that the system, once installed, works as it was intended. Contingent is committed to our Clients and demonstrates that commitment by providing a lifetime workmanship warranty. Part of our due diligence during a deployment is to complete a work order checklist with the Client. This checklist may differ from project to project, even site to site but its purpose is the same everywhere, to ensure the system is functioning properly and that the Client is completely satisfied. This process comes standard with everything we do and the results are retained in our archive so that details regarding the original deployment can be referenced if trouble arises. If there is ever a question about our quality, we rectify the situation immediately to the Client's total satisfaction.

Document Management and Reporting

Contingent provides a comprehensive document management and reporting program across all phases of service. Our document management system, available through our Online Customer Care Center stores precise facsimiles of documents in digital form. Documents and records containing a manual component (such as handwriting) can be stored in the same manner after being digitized by a scanner. Contingent indexes and assigns security for each type of document, according to your specifications and stores the information to the media of your choice (hard disk, CD-ROM, optical disk, DVD, etc.). Once your documents are securely stored and backed up in our data center, any of your employees with a computer connected over virtually any network including the Internet may access any record(s) to which they have security privileges.