CINCINNATI—Contingent Network Services (www.contingent.net) today announced that it has secured the multi million dollar contract to deploy Contingent’s EverWorX Managed Wide Area Network Service to consolidate, speed and simplify restaurant management systems at 569 Bob Evans locations across the country.
A virtual private broadband network to link all Bob Evans restaurants was completed this summer. Bob Evans initiated the deployment to enable the installation of more robust store-based web applications, remote network monitoring, and customer high-speed Internet access across all its locations. EverWorX enables organizations to streamline their communications and maximize productivity. The service can provide for 100% coverage throughout North America with a comprehensive, scalable and worry-free package that combines all elements of design, deployment and support for a single or multi-site voice and data network with NO capital investment. Unlike other competitive systems, EverWorX provides more than telecommunications aggregation. It is a best-in-class, turn-key solution that can be fully customized to fill gaps or outsource entire network operations. Most importantly, EverWorX provides a 99% Uptime Service Guarantee that protects clients from service interruption, regardless of the underlying carriers. If service is interrupted, the client does not pay, period. “We started looking at different providers, and Contingent offered us the best of both worlds,” said Tim Wetzel, VP of Information Systems for Bob Evans. “We were able to build a highly reliable network without significantly changing our infrastructure at the corporate office. Another reason Contingent was able to earn our business was the service level agreements that are built into their contract. A lot of things are out of Contingent’s control, but they still stand behind their network. With the growing number of critical applications that depend on network availability, it was imperative that we keep our restaurant network up and running. And it helps to know we have a partner protecting our systems.”
With EverWorX, once a network and applications are operational, there typically is a brief "burn-in" period and then the network is commissioned. If a site goes down, normally, Contingent is the first to be notified and will have already begun recovery activities to bring the affected site back online. If the site is down, the client does not pay for telecommunications service during the outage. Contingent is capable of addressing problems on-site in as little as two hours for a critically down circuit, provides clients with full visibility through proprietary Web-based network monitoring tools, and enables access to its Technical Assistance Center 24x7x365.
For more information about Contingent and EverWorX, contact Chad Mattix at (800) 506-9609 or cmattix@contingent.net, or visit www.contingent.net.
About Bob Evans (www.bobevans.com)
About Contingent Network Services
Founded in 1984 and based in West Chester, Ohio, Contingent is a global IT services company specializing in Managed Secure Wide Area Networks (sWAN), Integration, Logistics & Maintenance for large enterprises. Contingent deploys and manages WAN infrastructure like circuits, security appliances, routers, switches, wireless devices and many other components found in large, multi-site networks. Everything Contingent does is guaranteed under an SLA and Lifetime Workmanship Warranty.
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